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CRM 2013: Rich text editor in emails is still missing an important feature!

Edit 2013-10-16 – thanks to dyncrm So this must be one of the requirements in my top-list of priorities for Microsoft CRM and it seems that MS is still not considering it to be important… With the...

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CRM 2013: What I’m waiting for

Okay, CRM 2013 is showing itself around the corner and a couple of new functionalities are being unveiled to the partners which are pretty cool! I, for myself, am looking forward to: More fluent UI...

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CRM 2011: Bad ‘setFormMode’ error!

The other day, I was puzzled by a weird problem coming from a “Go to URL” action in a CRM sub-report. The link was constructed correctly by using the following line of code: Parameters!CRM_URL.Value...

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BI: TARGIT Certified Specialist

Congratulations to my colleague Mathieu and I as we have successfully passed the TCS exam and are now proud to announce that we can deliver TARGIT trainings in French to customers in Belgium (French...

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CRM 2011: MB2-866 certification

Passed it today, and got the maximum score…1000/1000

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CRM 2011: Error 404 while using internal claims authentication

This error has driven me crazy for a while: while using Microsoft CRM 2011 in IFD-mode, the external authentication would work correctly but not the internal access! DNS were working correctly, the TMG...

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CRM 2011: ADFS error 317

While deploying a new CRM 2011 environment at a client site, I got errors with my ADFS setup: We used a wildcard certificate for all servers (on the same domain), purchased from RapidSSL ADFS is on a...

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CRM 2011: Q4 Service Update

OK, now that you have installed Update Rollup 5 for Microsoft CRM 2011, you can import the Activity Feeds solution provided by Microsoft and available here. This new solution will provide new...

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CRM 2011: Q4 Service Update and localhost

If, like me, you get consistent ‘Access denied’ error while browsing the “What’s New” activity feed screen, this is because you are using the following Web address: http://localhost/YOUR_ORG Instead,...

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CRM 2011: Update Rollup 5 with Q4 Service Update available through direct...

More information here: http://support.microsoft.com/kb/2567454/en-us Link to the individual downloads: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27820 This update will be...

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CRM 2011: Update Rollup 4 available through direct download

More information here: http://support.microsoft.com/kb/2556167/en-us Link to the download: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27554 This update will be available...

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CRM 2011: Thunderbird compatibility

Well, this one is a recurring question: is Microsoft CRM compatible with other email clients such as Thunderbird? Well, the simple answer is “No sir”, but I’ve found myself thinking about creating a...

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How-to: Use SQL CTE with custom reports in CRM

One of my client asked me the other day to produce a report containing all the cases (incidents) in the system… OK, this is pretty easy and it already exists somewhere But the hardest part was the...

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Interesting article: Microsoft CRM 2011 Multiple Forms basics

I’ve just found out this very nice post on multiple forms basics in Microsoft CRM 2011, so I wanted to share it with you all… Microsoft CRM 2011: Multiple Forms basics.

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How-to series: Send SMS messages from CRM 2011 (part 3)

Finally! This is the final part of my how-to series on how to send and track SMS messages in Microsoft CRM 2011. The first post explained how to prepare the solution. The second post talked about the...

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CRM 2011: Update Rollup 2 available through direct download

More information here: http://support.microsoft.com/kb/2466086/en-us Link to the download:...

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How-to series: Send SMS messages from CRM 2011 (part 2)

In the first part (see part 1), I explained how a SMS could be better to communicate with your customers and contacts, since it is instantly dispatched on the cell phone. In this part, I’ll deal with...

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How-to series: Send SMS messages from CRM 2011 (part 1)

In a time where the information must be available quickly, there is an alternative to feeds, tweets, walls and emails….this alternative is called SMS, for Short Message Service. Of course, one can...

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CRM 2011: Hide a button in a custom entity’s form ribbon

For all of you who wanted to know how to do this, here are the steps: Make sure the custom entity is part of the solution you want to export and modify Export the solution and edit the...

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CRM 2011: Update Rollup 1 available through direct download

More information here: http://support.microsoft.com/kb/2466084 If you don’t want to bother downloading all the components separately, wait until the 26th of April when the update will be given through...

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